Our Commitment To You

• The John Bramall Associates team will act with integrity, honesty and openness in everything we do for you and with you.
• Our team will respect absolutely the confidentiality of our working relationship.
• One of the team will return your phone calls within 24 hours.
• We will always meet the deadlines we set (or, in very extreme cases, where our inability to do so is outside our control, we will let you know of this well in advance).
• We will advise you in advance of our fee for assignments.
• You are the sole judge of our performance - if anything we do falls short of your expectations, we will remedy the situation to your satisfaction at no extra cost.

Your Commitment To Us

• You will be open, frank and honest with us at all times. You will let us know immediately of any concerns you have about our work together.
• You will give us all the information we need to do the work.You will give us access to your team within the time frames we agree upon.
• You will make time available to work on things you've agreed to work on for us.
• You agree to listen to any advice we offer (we acknowledge your absolute right to reject that advice).
• You will pay our account on a regular monthly basis and certainly if you have any special requirements, please discuss them with us now.

If you are delighted with our service, please feel free to tell other business people about us